1. SERVICES PROVIDED
ASAYA Media & Design LLC offers a wide range of services, including but not limited to:

Custom graphic design & branding
Animation & motion graphics
Web and app development
AI-assisted creative services
Music production & sound design
Copywriting, automation, and custom coding
Multimedia consulting and integration
We tailor each project to client needs, often using advanced AI tools, custom software, or hybrid workflows. Final deliverables and workflows are agreed upon in writing before project commencement.

 
2. ACCEPTABLE USE
You agree to:

Use our services legally and ethically
Not exploit our services to create harmful, defamatory, or illegal content
Not misrepresent ASAYA’s work as your own original creation without credit or agreement
Not resell, reproduce, or reuse templates or custom tools without express written permission
We reserve the right to refuse service to any client who violates these principles or exhibits abusive, discriminatory, or unethical behavior.

 
3. PAYMENTS & BILLING

3.1 Payment Terms

Payment terms will be outlined in a custom invoice or project proposal. Unless otherwise agreed:

50% deposit is due upfront for custom work
Remaining 50% is due upon final delivery
Late payments beyond 10 days incur a 10% late fee per month
3.2 Accepted Payment Methods

We accept payment via:

PayPal
Venmo
Zelle
ACH/Wire Transfer
Credit/Debit card via secure invoice
Crypto (BTC, ETH) upon request

3.3 Refund Policy
All sales are final. Deposits are non-refundable once work begins. If you cancel mid-project, you forfeit all payments made and will be billed for hours worked to date.

 
4. INTELLECTUAL PROPERTY

4.1 Ownership
Unless otherwise agreed:

Client owns final deliverables upon full payment
ASAYA retains rights to all drafts, concepts, and proprietary tools used in production
ASAYA retains portfolio and showcase rights unless a signed NDA restricts this
4.2 AI-Generated Content
ASAYA may use proprietary or third-party AI tools in service delivery. All AI-generated work is curated, modified, or post-processed to meet high artistic standards. Ownership of such work transfers to the client under the same terms as other custom deliverables.

4.3 Licensing
If work is licensed (not sold), usage rights will be specified. Breach of license terms may result in takedown actions or legal consequences.

 
5. REVISIONS & SCOPE
Unless otherwise specified, each project includes:

1–3 rounds of revisions (depending on scope)
Additional revisions billed hourly or at a flat rate
Changes beyond the original scope constitute a new project or add-on service.

 
6. DELIVERY & DEADLINES
We strive to meet all deadlines agreed upon in writing. However, delivery timelines may adjust due to:

Client delays or lack of required input
Scope creep or revision requests
Technical constraints or force majeure
ASAYA is not liable for delivery delays caused by third-party services or platforms (e.g., website hosts, file delivery platforms, etc.).

 
7. CONFIDENTIALITY
Any proprietary or sensitive information you share will be kept confidential unless:

Required by law
Necessary to protect ASAYA’s rights
Otherwise agreed in writing
NDAs can be signed upon request for high-sensitivity projects.

 
8. LIABILITY & WARRANTIES
8.1 No Guarantees
While we work hard to deliver exceptional work, we make no guarantees regarding:

Specific business outcomes or results (e.g., increased sales, engagement)
Platform compatibility beyond what is agreed in scope
Future compatibility of software, APIs, or third-party platforms

8.2 Limit of Liability
ASAYA Media & Design LLC shall not be liable for any indirect, incidental, or consequential damages arising from use or misuse of our work or services. Total liability is limited to the amount paid by the client for the specific project.

 
9. TERMINATION
Either party may terminate a project in writing at any time. If a client terminates mid-project, they are responsible for:

All work completed up to that point
Any project-specific tools or licenses purchased
If ASAYA terminates due to abusive or unethical behavior, no refund will be issued.

 
10. AI, AUTOMATION & ETHICAL STANDARDS
ASAYA believes in ethical use of AI. We:

Disclose use of generative tools where applicable
Avoid training on copyrighted material without permission
Customize all outputs to match client goals and artistic integrity
Client may not use ASAYA-built tools or models to produce harmful, hateful, or unlawful content.

 
11. DISPUTE RESOLUTION
Any disputes will first be addressed via direct communication. If resolution is not reached:

For U.S. clients, disputes will be resolved in the jurisdiction of Virginia, USA
Small claims or civil action may be pursued if negotiation fails
Clients agree to waive class action rights and pursue individual claims only
 
12. CHANGES TO TERMS
We reserve the right to modify these Terms at any time. Clients will be notified of material changes before they take effect.

 
13. CONTACT INFORMATION
ASAYA Media & Design LLC
Alton, VA, USA
Owner: Daniel Lamberth
Email: [email protected]